REFUND & RETURNS POLICY

ORDER CANCELLATION

All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact support@automerchexpress.com within 24 hours of placing your order.

REFUNDS

Your satisfaction is our #1 priority. We want you to shop with confidence. That’s why we proudly offer absolute satisfaction guarantees that ensure you’ll receive your item on time and as described.

Our highest priority is to make you happy, so everyone who shops on automerchexpress.com receives the following guarantees:

• Full refund if you don’t receive your order;
• Full refund if your order does not arrive within the Guaranteed Time (45 business days not including 2-5 business days processing)
• Full or partial refund if the item is not as described or if the item is faulty or broken.

Please note full refunds are not available under the following circumstances:

• Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
• Your order does not arrive due to circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster, or by the shipper due to COVID-19).

All our products are backed with a 60-day money-back guarantee*. Just send us a message on Contact Us page or contact us at support@automerchexpress.com.

RETURNS

All our products are backed with a 60-day money-back guarantee*.

Please contact us first if there is a problem with your order. Your satisfaction is our #1 priority.

Do not send your purchase back to us unless we authorize you to do so. All orders must be returned at your expense.